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On 28th March 2022, Ofgem confirmed that we can now handle disputes with Energy Brokers.
Our latest information and requirements for all Heat Network suppliers affected by the Energy Prices Act 2022.
We provide a free and impartial service that aims to resolve disputes between consumers and suppliers in the energy sector.
If you're having issues with your energy supplier, energy broker, network operator, green deal or heat network supplier, we may be able to help resolve your dispute.
Our simple process makes it easier than ever to raise a dispute with your energy supplier:
Step 2
Raise your dispute with us*Step 3
Send us your informationStep 4
We'll review your disputeStep 5
We'll reach a decisionWhat are the possible outcomes of raising your dispute through our service?
Ready to raise your dispute with us?